Remote monitoring and management other wise know as RMM is the proactive, remote tracking of network and computer health. RMM helps to enhance the overall performance of platforms and take advantage of resources in a much more effective manner.
Our RMM offering is a collection of information technology tools that are loaded to client Workstations, Servers, Mobile Devices and pretty much anything else network enabled. These tools gather information regarding the applications and hardware operating in the client’s location as well as supply activity reports to us, allowing BitLOGIC to resolve any issues.
We can proactively check how your IT systems are operating and assess risks and problems before they impact your business.
Via our Remote Monitoring Management (RMM) –software we can proactively check how servers are operating, if memory capacities are within them service limits, files, backup & security alerts systems are all operating as intended.
Reduce Costs – Rather than just keeping the lights on, focus investment on value-adding initiatives. With proactive maintenance we fix issues before they become problems.
Service Levels – Provide users have a consistent level of systems performance.
Managed Complexity – Configuration monitoring alerts to simplify operations on topics of highest interest.
Technical Expertise – Expert advice and support to help maintain your IT systems performance.